
20+ WhatsApp Message Templates for Business (Free & Ready to Use)

Learn how to introduce yourself on WhatsApp with ready-to-use templates for business, clients, jobs, networking, and personal chats in 2026.

Arjun Mehta
Content Strategist at Roklo
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Overview: This guide has 40-plus WhatsApp introduction message templates for every common situation: new personal contacts, professional outreach, group chat introductions, business customer welcomes, networking follow-ups, and sales cold messages. Every template follows the 3 W framework — Who you are, What you do or want, Why you are reaching out — which is the structure behind every introduction that actually gets a reply. Templates are copy-paste ready. Replace items in [brackets] with your actual details.
A WhatsApp introduction message that gets ignored is usually missing one of three things: the recipient does not know who you are, does not know why you are messaging, or cannot see a reason to reply. The templates in this guide fix all three. For businesses that need to send an introduction message to hundreds of new customers at once, personalised individually with each person's name, a WhatsApp bulk message sender free tool like Roklo handles that in one campaign without API approval or per-message fees. For individual introductions in any context, the templates below are ready to copy.
Before copying any template, understand the structure behind introductions that work. Every effective WhatsApp introduction message answers three questions in the first 60 words:
The 3 W framework in action: Who I am + What I want + Why I am contacting you. Every template in this guide follows it. Any intro that skips one of the three W's produces silence or suspicion.
The fourth element, optional but effective, is a question or clear next step at the end. Not an open-ended can we chat but something specific: Are you available for a 15-minute call this week? or Would this be of use to you? A specific question gives the recipient an easy path to reply.
In short: Who + What + Why + one specific question. That is the structure of a WhatsApp introduction that gets a reply. Every template below is built on this.
Personal introductions work best when they are brief, reference the context of how you connected, and end with something that opens a conversation rather than closes it.
Hi [Name], it's [Your Name]. We met at [event/place] on [day]. Good to connect. Hope you got home alright.Hey [Name], [Your Name] here — from [college/office/event]. I said I'd send you that [thing you mentioned]. Here it is: [link or details]. Let me know what you think.Hi, it's [Your Name]. We had a brief chat at [event] near the [specific detail — the coffee queue, the registration desk]. Would love to stay in touch.Tip: Including one specific detail from where you met — the chai stall at the conference, the corner table at the dinner — is the fastest way to jog someone's memory and remove the who is this reaction.
Hi [Name], this is [Your Name]. [Mutual contact's name] suggested I reach out. [One line about why — they thought we'd connect well / they thought you could help with X]. Hope that's okay.Hello [Name], I'm [Your Name]. [Mutual's name] passed along your number and said you're the right person to speak to about [topic]. Would it be alright if I asked you a quick question about it?Hi [Name], [Your Name] here. [Mutual's name] mentioned you've been through [relevant experience] and suggested I get in touch. I'm currently dealing with something similar and would value your perspective if you have five minutes.Hi [Name], I'm [Your Name]. I came across your [Instagram/LinkedIn/post/profile] and your [work/opinion/content on X] resonated with me. I thought I'd reach out directly rather than commenting. Happy to chat here or wherever is easier for you.Hello [Name], this is [Your Name]. We're connected on [platform] and I noticed you [specific action — shared something about X / are based in Y city / work in Z field]. I wanted to introduce myself properly.Important: Always state where you found their number or how you connected when messaging someone from an online platform. A cold message from an unknown number without any context is the fastest way to get reported as spam, regardless of how genuine your intent is.
Also Read: WhatsApp Chat Default Background: Change & Restore (2026)
Professional WhatsApp introductions need to be more precise than personal ones. The recipient is evaluating whether this conversation is worth their time. State who you are, what you bring or want, and why right now in three to five sentences.
Hi [Name], I'm [Your Name] — I've just joined the [team/department] as [role]. Looking forward to working with you. Happy to have a quick call this week to introduce myself properly if that works.Hello [Name], [Your Name] here. I started as the new [role] on [date]. [Manager's name] suggested I reach out. I'm still finding my feet but would love to connect when you have a moment.Hi [Name], this is [Your Name] from [Company]. I'll be your primary point of contact going forward. I wanted to introduce myself before we get into [the project / onboarding / the next steps]. Please feel free to message me directly with any questions.Hello [Name], I'm [Your Name], [role] at [Company]. We're scheduled to begin [project/collaboration] from [date]. I wanted to say hello before then and confirm [one practical detail or question].Hi [Name], [Your Name] from [Company]. [Senior colleague or account manager] asked me to reach out and introduce myself. I'll be handling [specific area] from our side. Looking forward to working with you.Tip: For client introductions, pair the greeting with one specific, practical detail — a confirmation, a next step, or a question. An introduction that also moves something forward is more valuable than a pure hello.
Hi [Name], this is [Your Name]. We met at [event name] during [panel/session/break]. I mentioned I'd follow up about [specific topic]. Happy to continue that conversation here if this is a good place.Hello [Name], [Your Name] here from [Company]. We connected briefly at [event] and I wanted to reach out while the conversation was still fresh. I work in [field] and think there might be some overlap worth exploring. Would you be open to a short call?Hi [Name], good to connect. It's [Your Name] — we were at the same table during the [session] at [event]. I found your point about [specific thing they said] genuinely useful. I'm working on something related and would value your thoughts when you have time.Hi [Name], this is [Your Name]. I came across your profile on [platform] and noticed you're at [Company]. I've applied for the [role] and wanted to introduce myself directly if that's acceptable. I'd be happy to share more about my background if useful.Hello [Name], I'm [Your Name]. I'm exploring opportunities in [field] and [mutual contact / your colleague / your post] suggested I reach out to you. I'm not expecting anything — I just wanted to introduce myself and ask if you have 10 minutes for a brief conversation at some point.Professional tone note: Never lead with a long resume summary in the first message. The introduction is not the place to make your full case. It is the place to establish who you are and why the conversation is worth having. The details come later.
Group introductions are different from one-on-one messages because the audience is multiple people and the first impression is public. Keep the intro short, warm, and relevant to the group's purpose. After introducing yourself, read pinned messages and recent chats before jumping into the group conversation. For group admins setting up the group itself, a full welcome message guide with 60-plus templates across every group type is in best welcome greetings messages for WhatsApp groups.
Hi everyone, I'm [Your Name] from [city/company/background]. Glad to be part of the group. Looking forward to the conversations here.Hello all. [Your Name] here. I've just been added by [person who added you]. I'm in [profession/field/role]. Happy to be here — I'll follow the conversations for a bit before jumping in.Hi, I'm [Your Name]. I work in [field] and was invited by [name]. This group covers exactly the topics I've been thinking about. Look forward to learning from everyone here.Hi everyone, I'm [Your Name] and I've created this group for [purpose]. I'll be managing it and making sure [what you will keep it focused on]. Feel free to introduce yourself or ask me anything.Hello all. [Your Name] here — I'm the admin of this group. The group is for [purpose]. I'll post updates on [frequency]. Any questions, message me directly.Hi team, I'm [Your Name]. I've just joined as [role] in the [department] team. I'm excited to be here and looking forward to meeting everyone. I'll be lurking to start and hope to contribute soon.Hello everyone, [Your Name] here. I started today as [role]. [Manager's name] added me to the group. I'm still getting my bearings but looking forward to working with all of you.Hi everyone, I'm [Your Name] from [college/course/batch]. I'm studying [subject] and was added by [name]. Happy to share notes and prepare together for [exam/semester]. What's everyone working on right now?Hello all. [Your Name] here. I've just joined the [course name] group. I'm aiming for [specific goal if relevant]. Looking forward to studying with everyone.Also Read: Top 10 WhatsApp Group Names: Best WhatsApp Group Names (2026)
Business WhatsApp introductions are the most high-stakes of all the categories. A poorly written business intro reads as spam. A well-written one establishes trust, explains the value, and invites a low-pressure response. The same 3 W structure applies: who the business is, what it offers, why it is contacting this person specifically.
Use when a customer has submitted a form, requested information, made a purchase, or opted in to WhatsApp communication.
Hi [Name], this is [Agent Name] from [Business Name]. Thanks for reaching out. I'll be your point of contact from here. How can I help you today?Hello [Name], welcome to [Business Name]. You recently [signed up / placed an order / enquired about X]. I'm [Name] and I'm here if you have any questions. Your [order/booking/details] are all confirmed on our end.Hi [Name], this is [Business Name]. You requested information about [specific product or service]. I have the details ready — would you like me to share them here, or would a quick call be easier?Use when the contact has expressed interest or opted in to receive communications from your business.
Hi [Name], I'm [Your Name] from [Company]. You recently [signed up for / expressed interest in / attended our webinar on] [topic]. I wanted to follow up and see if this is still something you're exploring. Happy to answer any questions here.Hello [Name], this is [Your Name] from [Company]. [Specific context — you came to our stall at the expo / a mutual colleague mentioned you / you downloaded our guide on X]. I work with [type of business] on [what you help with]. Would it be okay if I shared a quick overview of how we work?Hi [Name], [Your Name] from [Company] here. I noticed you [specific action — visited our site / asked a question on our forum / attended our webinar]. I wanted to reach out personally rather than send a general email. We help [type of business] with [specific outcome]. Is this something you are currently working on?Tip: The key difference between a sales intro that gets a reply and one that gets blocked: specificity. Name why you are reaching out to this person specifically, not just anyone on your list. Even a brief specific detail eliminates the mass-blast feeling.
Use when a support agent or account manager is introducing themselves to an existing customer.
Hi [Name], I'm [Agent Name] from the [Company] support team. I'll be handling your query about [issue/topic]. I have your details in front of me. Give me a moment and I'll have an update for you shortly.Hello [Name], this is [Your Name] from [Company]. I'm taking over as your account manager from [previous manager]. I wanted to introduce myself and make sure you have my direct contact. I'll be reviewing your account this week and will be in touch with any updates.Use when reaching out to a contact who has gone quiet or when reconnecting after a period with no communication.
Hi [Name], it's [Your Name] from [Company]. It has been a while since we last spoke. I wanted to check in and see how [their project / business / situation] has been going. We have some [new service / update / offer] that might be relevant — happy to share details if you're open to it.Hello [Name], [Your Name] here. We connected [timeframe] ago when you were looking into [service or topic]. I wanted to reach out now that we have [update or new offering that was not available then]. Is this still something you are working on?For businesses sending introduction messages to large contact lists with each message personalised individually, how to send bulk WhatsApp messages covers the full campaign process: contact import, {{name}} personalisation, scheduling, and delivery tracking from your browser without API approval.
Also Read: WhatsApp Business API: Complete Beginner's Guide + Pricing 2026
For a full library of business message templates across every common scenario — promotions, appointment reminders, order confirmations, re-engagement — WhatsApp message templates for business covers every category with ready-to-use copy.
Silence after a WhatsApp introduction is common. It does not always mean disinterest. There are a few reasons someone may not have replied: they were busy when the message arrived, they forgot to respond after reading, or the message did not clearly enough explain why a reply was worth their time.
One follow-up after 2 to 3 days is reasonable. It should be short, reference the original message, and give one clear reason to respond
Hi [Name], following up on my message from [day]. Just wanted to make sure it reached you. Happy to share more context if useful — or to step back if now is not a good time.Hello [Name], [Your Name] here from my message on [day]. I understand you may be busy. If [the reason you reached out] is something you are not currently exploring, no problem at all. But if it is relevant, I'd be happy to have a quick conversation.Follow-up rule: One follow-up after 2 to 3 days. Two at most if the first had no response. After two messages with no reply, move on. Repeated messages to someone who has not responded are the fastest way to get blocked and reported, which affects your WhatsApp account health.
Also Read: WhatsApp Username Feature Test 2026: How to Check Access (Android & iPhone)
Every effective WhatsApp introduction answers the same three questions: who you are, what you want, and why you are contacting this person. The templates in this guide are built on that structure across every context — personal, professional, group, and business.
Copy the template that fits your situation. Fill in the brackets with your actual details. Add one specific detail that is true to the context. Send it. A message that feels like it was written for the person it is sent to gets a reply. A generic template that could have gone to anyone does not.
For businesses sending personalised introduction messages to a full contact list in one campaign, Roklo is a free bulk message sender that adds the {{name}} variable to every message so each contact receives their own version. No API. No per-message fee. The introduction goes out to your full list as individual private messages, not a group broadcast.
Roklo is free to use. Import your new customer list, personalise the introduction message with {{name}}, and every contact receives their own private message in one campaign. No API approval. No per-message fee. No credit card.

Content Strategist at Roklo
Arjun is a content strategist with a passion for demystifying technology and helping businesses grow with smart digital solutions. At Roklo, he crafts in-depth guides, tutorials, and industry insights to empower readers and drive meaningful results. With a background in digital marketing and years of experience in content creation, Arjun specializes in SEO, branding, and SaaS. He believes in clear communication, practical advice, and staying ahead of the curve.





