WhatsApp Account Info Report Sample: What It Contains and How to Request It

Overview: The WhatsApp account info report is an official data download from WhatsApp that shows what the platform stores about your account: your profile details, privacy settings, linked devices, group memberships, blocked contacts, and a count of messages sent and received. It does not include chat messages, media, or call history. You request it from Settings > Account > Request account info. WhatsApp prepares it in up to three days and delivers a ZIP file containing HTML and JSON files.

Most people request a WhatsApp account info report for one of three reasons: they want to see what data WhatsApp holds about them, they notice suspicious activity on their account and want to audit it, or they are switching devices and want a record of their account configuration. The report is useful for all three, but it does not include campaign delivery data, which contact received which message, or whether your bulk sends reached their destination. For outbound campaign tracking, a WhatsApp bulk message sender free tool with a built-in message activity dashboard covers what the official report does not. This guide shows exactly what the report looks like section by section, how to request it, and what to do with what you find.

The WhatsApp account info report is a privacy feature introduced under data transparency requirements. It allows any WhatsApp user to request a downloadable record of the information WhatsApp holds about their account. This is separate from exporting your chat history. The account info report focuses on account-level data: your settings, your profile, which devices are connected, which groups you belong to, and aggregated message counts.

The report is available to all WhatsApp users on personal and Business accounts. It is requested from within the WhatsApp mobile app and arrives as a ZIP file containing two file types: an HTML file you can open in a browser to read the data in a formatted view, and a JSON file containing the raw structured data.

Below is a representative sample of what each section of the WhatsApp account report looks like when you open the HTML file. The data shown is illustrative; your report will contain your actual account information.

Account Details

Account Details
-----------------------------

Phone number:         +91 98765 43210
Profile name:         Rahul Sharma
About:                Available
Account created:      2019-03-14
WhatsApp version:     2.26.x.x
Device:               Android

This section gives you a snapshot of your registered number, display name, the About text on your profile, when the account was created, and which version and device type you are currently using.

Privacy Settings

Privacy Settings
-----------------------------

Last seen:            My contacts
Profile photo:        My contacts
About:                Everyone
Status:               My contacts except...
Read receipts:        On
Groups:               My contacts
Live location:        No active shares

Your current privacy configuration for each visibility setting. If these do not match what you set, it may indicate someone changed your settings without your knowledge.

Contacts

Contacts (saved in WhatsApp)
-----------------------------

Name: Priya Mehta        Number: +91 98100 XXXXX
Name: Amit Joshi         Number: +91 99200 XXXXX
Name: Sunita Rao         Number: +91 97300 XXXXX
... (full list of WhatsApp contacts)

A list of every contact you have saved in WhatsApp. Names and numbers only. No conversation history.

Groups

Groups
-----------------------------

Group name:    Roklo Team
Created by:    +91 98765 43210 (you)
Created on:    2024-11-02
Members:       +91 98100 XXXXX, +91 99200 XXXXX, ...

Group name:    Building A Residents
Created by:    +91 90000 XXXXX
Joined on:     2023-06-15
Members:       +91 98765 43210, +91 91100 XXXXX, ...

Every group you are currently a member of, including groups you created. Shows the group name, creator, creation or join date, and member numbers. Does not include group messages.

Message Statistics

Message Statistics
-----------------------------

Messages sent:        18,432
Messages received:    24,107
Media sent:           1,203
Media received:       2,841

Aggregate message and media counts for the lifetime of the account. These are totals only. No breakdown by contact, date, or campaign. The count includes all individual and group messages.

Linked Devices

Linked Devices
-----------------------------

Device 1:  Chrome on Windows   Last active: 2026-06-20
Device 2:  Safari on Mac       Last active: 2026-06-18
Device 3:  WhatsApp Desktop    Last active: 2026-05-30

Every device currently linked to your account via WhatsApp Web or Desktop, with the browser or app type and last active date. This section is the most useful one for spotting unauthorised access.

Blocked Contacts

Blocked Contacts
-----------------------------

+91 98000 XXXXX
+91 97000 XXXXX

Numbers you have blocked on WhatsApp. No names unless they are saved in your contacts. No record of why they were blocked or any message history.

Before requesting the report, understand the boundary of what it covers. This prevents the common disappointment of expecting chat history and receiving account metadata.

The report can only be requested from the WhatsApp mobile app. It is not available from WhatsApp Web or the desktop app.

On Android

1. Open WhatsApp on your phone.
2. Tap the three dots in the top right corner.
3. Tap Settings.
4. Tap Account.
5. Tap Request account info.
6. Select Request account report (not channel report).
7. Tap Request report.

On iPhone

1. Open WhatsApp on your iPhone.
2. Tap Settings at the bottom right.
3. Tap Account.
4. Tap Request account info.
5. Select Request account report.
6. Tap Request report.

After submitting the request, WhatsApp prepares the report. This takes up to three days. You will receive a notification when it is ready. The notification reads: Your Account info report is now available.

Note: The report is available for a limited time after preparation. WhatsApp deletes it from their servers after the download window closes. Download it as soon as you receive the notification. You can enable Create reports automatically in the same section to generate a fresh report every month without manual requests.

The download arrives as a ZIP file. WhatsApp cannot open ZIP files directly. Save the ZIP to your device or computer, then extract it.

Inside the ZIP you will find two files:

• account_info.html — open this in any browser (Chrome, Safari, Edge, Firefox). It displays your report in a readable, formatted layout with all sections clearly labelled.
• account_info.json — the raw data in JSON format. Useful if you want to process or store the data programmatically. For most users, the HTML file is sufficient.

Work through each section methodically. Start with Linked Devices. Then check Privacy Settings. Then review Groups for any you do not recognise. Message Statistics is informational rather than actionable but gives you a sense of account activity volume.

Also Read: Best WhatsApp Marketing Tool in 2026

Two sections in the report are most likely to reveal a problem: Linked Devices and Groups.

Unrecognised linked device

If you see a device in Linked Devices that you do not recognise, remove it immediately. Open WhatsApp on your phone, go to Linked Devices, tap the suspicious device, and tap Log out. This disconnects it instantly.

After removing the device, change your WhatsApp two-step verification PIN if you have one set, or enable it if you do not. Go to Settings > Account > Two-step verification.

Groups you did not join

If the Groups section shows a group you do not recognise or did not join yourself, your number may have been added without your consent. Open WhatsApp, find the group, and exit it. You can also report it to WhatsApp from within the group if the activity appears malicious.

Privacy settings you did not configure

If your Privacy Settings show configurations you did not set, update them immediately. Go to Settings > Privacy and review each setting. After correcting them, request a new account report in 30 days to confirm the settings have held.

For a full guide to securing your account against unauthorised access, see our guide on how to secure your WhatsApp Business chats. If you are also experiencing message delivery issues after a security incident, see our guide on why WhatsApp messages are not being delivered.

The WhatsApp account report gives you a snapshot of your account configuration and lifetime message counts. It does not give you campaign-level data, which is what most businesses actually need to track their outreach.

The official report is a privacy and audit tool. It tells you what WhatsApp knows about your account. It does not tell you whether your promotional campaign reached 400 contacts, how many messages in your last bulk send failed to deliver, or which segments of your list are most responsive.

Roklo's Message Activity dashboard tracks this at the campaign level. After each bulk send, you can see the delivery count, failed sends, and timing, giving you the outbound tracking layer the official report does not provide.

For context on how bulk campaign tracking works alongside your standard WhatsApp account management, see our guide on how to send bulk WhatsApp messages. For keeping your account safe while running bulk sends, see our guide on how to send bulk WhatsApp messages without getting banned.

Enable automatic monthly reports

The Create reports automatically option in the Request account info screen generates a fresh report every month without a manual request. For businesses using WhatsApp as a primary customer communication channel, a monthly audit of linked devices and groups takes under five minutes and catches unauthorised access before it becomes a problem.

Store the report securely

The ZIP file contains your full contact list, group membership, and device history. Do not store it in a shared folder, an unsecured email attachment, or a public cloud drive without password protection. Treat it with the same care as any customer data file.

Download immediately after the notification

WhatsApp deletes the report from their servers after the download window expires. The notification does not tell you how long the window is. Download the file as soon as you see the notification, then store it in your secure folder.

Compare reports over time

A single report is a snapshot. Two reports from different months become a comparison: did new devices appear? Did group memberships change unexpectedly? Did message counts spike or drop significantly? The value of monthly reports increases with each successive month you run them.

Also Read: WhatsApp Catalog: How to Set Up, Manage, and Promote It

The WhatsApp account info report sample above shows what to expect section by section: account details, privacy settings, contacts, groups, message statistics, linked devices, and blocked contacts. None of it is message content. All of it is account metadata that WhatsApp holds about your number.

Request it when you want a privacy audit, when you suspect unauthorised access, or when you are switching devices and want a record of your configuration. Enable automatic monthly reports to make this an ongoing practice rather than a one-time check.

For campaign-level delivery tracking that the official report does not cover, Roklo provides a free bulk message sender with a Message Activity dashboard that tracks delivery, failures, and campaign performance after every send. Open your browser, sync your contacts, and your first campaign tracking is live in minutes.